Requesting Services

Step 1

Self-identify with Accessible Educational Services by completing the intake form.

When you submit the above forms, you will receive an auto-generated confirmation.

You will receive an email from AES within five business days of receipt of your request for service providing information on the next steps. The email, sent to your IU account, may indicate you are eligible for services based on your documentation, that we need more information, or that you should call to speak to our office. We will also set up an intake appointment at this time. This will be done either in a Zoom meeting or in person.

For guidance on required documentation, please see documentation guidelines - https://students.iusb.edu/student-support-services/aes/general-documentation-guidelines.html You may submit documentation at a later time, but you will ultimately need this prior to establishing eligibility.

Step 2

Attend the intake meeting with AES. Be sure to check your IU email, as this is our only means of communicating the need for a meeting. During this meeting we will discuss your request for services, your barriers academically, academic accommodations and other support that may be beneficial to you.

Step 3

Request letters of accommodation upon approval of services. These will be either sent through email or given to you in person.

The AES representative will explain the types of accommodations, auxiliary aids and services available through the office and may make recommendations. However, it is the student's responsibility to request specific accommodations or services. The AES professional will either approve the request, approve an alternative accommodation or service, or request may be denied. The student is responsible for making a request for services in a timely manner. For example, it often requires several weeks to provide a textbook in an alternate format.

You will be asked to provide documentation of your disability. If you suspect that you have a disability, but have not been evaluated or diagnosed, the AES staff may be able to recommend an appropriate professional or agency who can provide such an assessment.

When an approved accommodation or service requires faculty involvement, such as for testing accommodations, an Accommodation Letter describing the approved accommodation or service is written to the faculty member. Accommodation Letters are either emailed to the faculty or hand-delivered by the student. Instructors are not required to implement an approved accommodation until they are actually given an Accommodation Letter. It is also the student’s responsibility to meet with the instructor to discuss implementation of the accommodation. The student is not required to disclose the disability, nor explain or justify the accommodation.

Because the student is expected to take an active role in requesting and receiving disability support services, it is the student’s responsibility to inform the AES office, and the instructor if he/she is involved, when an accommodation or service is not being appropriately provided.

Accommodations and services are provided on a semester-by-semester basis. The student must meet with the AES office and request accommodations and services for each semester they are desired.

Student Engagement

Requesting Services